Returns and Exchanges

Our Return Policy

At tileworkstrade.eu, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day returns policy. To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your item. Please note that all returned items must be in their original packaging and in unused condition.

Exchanges

If you would like to exchange your item for a different product, please contact our customer service team. We will provide you with instructions on how to return your original item and process your exchange. Please note that all exchanged items must be in their original packaging and in unused condition.